Who We Are
Wright Shine
Website: https://wrightshine.co.uk
For the purposes of data protection law, Wright Shine is the data controller responsible for your personal data.
What Personal Data We Collect
Depending on how you interact with our website, we may collect:
- Name
- Email address
- Telephone number
- Vehicle details (such as size or type)
- Booking and appointment information
- Payment-related information (processed securely by third parties)
- IP address and browser information
- Any information you voluntarily submit via forms or email
How We Use Your Data
We use your data to:
- Manage and fulfil bookings
- Communicate with you about appointments or enquiries
- Process payments securely
- Send service reminders and booking confirmations
- Improve our website and services
- Comply with legal and regulatory obligations
We only collect data that is necessary to provide our services.
Booking & Payment Processing (Fieldd)
We use a third-party booking and payment system (Fieldd) to manage online bookings, payments, appointment reminders, and customer communications.
When you book a service with Wright Shine, your personal data (such as name, contact details, vehicle details, and payment information) is processed securely by Fieldd on our behalf.
Fieldd acts as a data processor and processes data in accordance with applicable data protection laws.
You can view Fieldd’s privacy policy here:
https://fieldd.co/privacy-policy
Cookies
Our website uses cookies to improve your browsing experience and to understand how the site is used.
Cookies may be used to:
- Remember your preferences
- Enable website functionality
- Collect anonymised analytics data
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the website.
Embedded Content
Pages on this website may include embedded content (for example, videos, maps, or social media content).
Embedded content from other websites behaves in the same way as if you visited those websites directly. These third-party websites may collect data about you, use cookies, and monitor your interaction with their content.
Analytics & Performance Monitoring
We may use analytics tools to help us understand how visitors use our website. These tools collect anonymised information such as page visits, time on site, and general location data.
This data is used solely to improve website performance and user experience.
Who We Share Your Data With
We only share your personal data where necessary, including with:
- Booking and payment providers (such as Fieldd)
- Website hosting and maintenance providers
- Legal or regulatory authorities where required by law
We never sell your personal data.
How Long We Retain Your Data
We retain personal data only for as long as necessary to:
- Fulfil bookings and provide services
- Maintain business records
- Comply with legal and accounting requirements
When data is no longer required, it is securely deleted or anonymised.
Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the details below.
Where Your Data Is Stored
Your data is stored securely using reputable service providers and appropriate technical and organisational measures to protect it from unauthorised access or disclosure.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the contact details provided on our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.