Contact us and FAQ’s

You will normally need to book at least a week in advanced and at busier times it can be two to three weeks. When booking online you will be able to see our earliest availability.

Whilst we try to answer all of our calls we currently don’t have a full time office so most of our team will be out valeting during the day. Due to this it is normally best to email or WhatsApp and we will come back to you as soon as possible.

When booking online you can select how frequently you would like your car to be valeted (one off, weekly, fortnightly, monthly or other). You then book a day and time for the first valet, we will then organise a day and time that suits for all follow up visits. These will be automatically booked on our system so you will always be guaranteed an appointment at the agreed time. You can skip, move or cancel the follow up visits at anytime.

You can also get in touch with us over email, WhatsApp or over the phone and we can organise your first and subsequent visits.

Currently we are unable to offer online booking for our detailing packages as these are normally built around each car and client so please get in touch via email, WhatsApp or phone and we will go through the options and build the best approach for you.

If you would like to cancel or amend a booking made online just get in touch, send us your details via email, WhatsApp or call and we will amend you booking accordingly.

It is not essential that the car is emptied ahead of a valet but is preferable. If the car is emptied we are then able to get to all spaces and give the best clean. If the boot is full or child seats in place we will clean around each item to the best of our ability. Unfortunately our insurance does not cover the instillation of child seats etc.

While we try to keep all of our jobs within the pre-quoted price in some rare cases if the car is particularly dirty there may be an additional charge for extra time or tooling.